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Data Endorsement

Posted on November 13, 2015

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A few thoughts triggered by Amazon’s fight against fake reviews: There is an increasing tendency to quantify and apply big data concepts to measurement as access to data expands and comfort with data use increases…the big data hammers around you will look for nails. The more underlying drivers to a single measurement, the greater the subjectivity and confusion that will result…if you want actionable information, you can do better than star ratings. The more value derived from a measurement, the greater the inherent risk of manipulation…one extra star on a restaurant’s Yelp rating boosts revenue by 5-9%. Without diligence and reinforcement, the perception of trustworthiness with online reviews will fall over time…of course the Amazon lawsuit is peppered with words of trust: authentic, honest, unbiased, credibility, integrity, etc. The dynamics across social media, celebrity, critics and other gatekeepers…

Larry Page’s Rules for Management

Posted on November 1, 2015

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Larry Page’s rules for management are interesting in isolation, and in the context of Google’s evolution: Don’t delegate: Do everything you can yourself to make things go faster. Don’t get in the way if you’re not adding value. Let the people actually doing the work talk to each other while you go do something else. Don’t be a bureaucrat. Ideas are more important than age. Just because someone is junior doesn’t mean they don’t deserve respect and cooperation. The worst thing you can do is stop someone from doing something by saying, “No. Period.” If you say no, you have to help them find a better way to get it done. Asked about his approach to running the company, Page once told a Googler his…