Posts tagged “Control

Facts Tell, Stories Sell

Posted on July 10, 2016


In the documentary KidPoker, Daniel Negreanu describes an emotional intelligence exercise in which he tells the same story two different ways. The first storytelling describes events as if they occurred completely outside of his control. I was a victim. It all just happened to me. The second storytelling describes the same events through the lens of personal choice. Everything was a result of my decisions. I was 100% responsible. What a powerful way to better perceive your circle of control. A narrative starts with what you sell yourself….facts tell, stories sell! *

Who Gets to Say

Posted on April 17, 2015


One of my clients once told me he didn’t want to scare people with upcoming work requirements. I told the team we should. They were facing a large, global project with a range of stakeholders. We needed the entire group to be ready, and we didn’t have the luxury of simplifying to the lowest common denominator. Why get pushed to average before you start? “Their value proposition was ‘Make it whatever you want. You can choose whatever color you want.’ And I believe that’s abdicating your responsibility as a designer.” –Jonathan Ive Decision rights can be complex. What is bottom-up versus top-down? Internal versus external? Supply-driven versus demand-driven? How simple does it have to be? Intentionally decide the who and decide the say…and study the people setting the…

The Organizational Matrix

Posted on December 28, 2013


Psychologists use the term locus of control to describe the level to which individuals believe they can control the events that affect them. This concept can be expanded and applied in an organizational setting to identify key organizational dimensions and likely decision makers. Similar to individuals with a high internal locus of control, some organizational groups dictate their near-term fate more than others and may be perceived as more powerful. As background, large organizations are typically structured in a matrix fashion. Key dimensions of the matrix may include geography, competency and industry; product, channel and brand; alignment by function or customer; or whatever makes sense for the particular ecosystem. Understanding the degree of independence and perceived value of each entity within the organization can help…