Seamless change must be enabled change: Whether with physical moves, job rotations, system upgrades, financial changes, or any other transitions that come to mind, we often expect change to come with a flip of a switch or through a series of basic handoffs. Out with the old, in with the new. And have it done by the end of the day. For complex change, transitions require more thought and attention to be seamless. Consider motivation, capacity, capabilities, relationships, interdependencies, scope, sequence, timing, measurement, etc. Paraphrasing David Chase: we can all sit around and decide we want a new normal, but eventually somebody has to do the changing. *