Posts tagged “Practices

Peer of One

Posted on September 10, 2016


My team was calculating benchmark comparisons for a client, and I called an abrupt mental break. Really, how similar are these peer companies? Is Ford the same as General Motors? Coca-Cola and PepsiCo? Wells Fargo, JPMorgan Chase, and Citi? Are company components – like people, process, or technology – commodities to be easily transferred? How much of one company would need to be replicated elsewhere in order to produce similar results? Yes, we can compare metrics to identify and apply best practices in domains, but ultimately an organization has its own history, culture and structure at a point in time. It has only one true peer…itself. “…if you want to rework Matisse, you’ll just be a bad Matisse, that’s all.” -Donald Judd It’s similar with individuals. Your specific personality, choices…

Toward Proven Practices

Posted on March 7, 2015


In my first job after college, one of my coworkers kept records of good routines he saw in various distribution centers in the company. He called it his best practice database, and at its simplest it could be used to share ideas across geographic locations. I hear the term leading practice much more frequently today. Are leading practices embedded in processes? Tell me what leading companies are doing. We want to be a leading organization. Both ‘best’ and ‘leading’ are loaded words in the absence of context (best in what, relative to whom, over which time period), and too many organizations expect overly-dramatic results after making a single change to ‘leading practice’ in an isolated area. “In some cases, it doesn’t make sense to be satisfied with the present, when…