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And one of my favorite stories: visiting a Boeing facility, my team was listening to an operations leader enthusiastically describe the engineering feats accomplished in the past year. During the talk, his mobile phone rang incessantly, and he repeatedly silenced it after briefly glancing at the screen once. After what seemed to be the tenth call, the entire group was obviously aware of and reacting to the calls. It had to be an emergency. We all chuckled in disbelief as yet another call came in. “It is my employee!” the Russian declared loudly as he again ignored the call. “I teach independence!” *